Again research has shown that organisations have been weak in evaluating the change effort. At CBC we push evaluation right from the start. If the first question is Why Change, the second is What will you change towards and how will you know when you get there?…

We assist our clients to evaluate the change effort so that they can clearly measure success. We establish clear parameters for measurement be they customer based, profit based or people based or a variety. “What you measure is what you get!”